Refund policy

 

Return and Refund Policy - Solmyr®

At Solmyr®, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a 30-day return and refund policy from the date you receive your order.

Return Conditions:

  • Items must be returned in their original condition, unused, and undamaged.

  • All original accessories and packaging must be included.

Return Process:

  • Contact us to inform us of your intention to return a product.

  • Carefully pack the items and ensure they are protected during shipping.

  • Send the package to the address provided during the return request.

Refund:

  • Once we have received and inspected the returned items, we will inform you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and you will receive a notification. The amount will be automatically credited to your original payment method.

Exchanges:

  • We do not offer exchanges, but you can return an item for a refund and place a new order for a different item.

If you have any questions regarding our return and refund policy, feel free to contact us.